PRIVACY POLICY

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MIPSOL Ltd. is committed to safeguarding the privacy of our website visitors. This privacy policy explains how our organisation uses the personal data we collect from you. Unless stated otherwise, Mipsol Limited is the data controller in respect of all personal data collected on this website which means that we are responsible for ensuring that we do so in full compliance with data protection and other related privacy laws.

This Privacy Policy explains what information is collected about you how it is used, and the steps taken to ensure that it is kept secure. We also explain your rights and how to contact us.

By using our website, you are agreeing to this policy and consent to the use of cookies in accordance with the terms of this policy.

We collect information that you provide directly to us. This includes:

·  Information contained in or relating to any communications that you send to us or send through our website (including your name, contact details, communication content and meta data associated with the communication)

·  Any other personal information you choose to send us

Before you disclose personal information of another person to us, you should obtain that person’s consent to both the disclosure and the processing of that personal data in accordance with this policy.

In most cases we obtain the information directly from you or the device you use to communicate with us. We collect data and process data when you:

·  Contact us via any means including via the website 

·  Use or view our website via your browser’s cookies

We may supplement the information that you provide with other information that we obtain as we provide services to you (such as training records and details from other services you have signed up for).

We collect your data so that we can:

·  Respond to your enquiries

·  Administer our website and business

·  Enable your use and our provision of our services

·  Send statements, invoices and payment reminders to you, and collect payments from you

·  For record keeping purposes

·  Send you non-marketing commercial communications

·  Send you email notices that you have specifically requested

·  Send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed, by email or similar technology (you can inform us at any time if you no longer require marketing communications)

·  Provide third parties with statistical information about our users (those third parties will not be able to identify any individual user from the information)

·  Deal with enquiries and complaints made by or about you relating to our website

·  Keep our website secure and prevent fraud

·  Verify compliance with the terms and conditions governing the use of our website

If you submit personal information for publication on our website, we may publish and otherwise use that information in accordance with the licence you grant to us

We will not, without your express permission, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as required for the purposes set out in this policy.

We may disclose your information:

·  To the extent we are required to do so by law

·  In connection with any legal proceedings

·  To the purchaser (or prospective purchaser) of the business (or any part thereof or asset) that we are (or are contemplating) selling

·  In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

The legal basis for the collection and processing of your personal data is:

·  For administration and service delivery that is necessary to fulfil the contract that you are going to enter into or have entered into with us.

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the information you provide on password protected company computers and in a secure iCloud account. 

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. 

Your personal information will only be retained for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. 

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease to be a customer for tax purposes. 

We will retain documents (including electronic documents) containing personal data to the extent that we are required to do so by law; if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Unless stated otherwise in any privacy notice you are given, we do not transfer personal data outside the United Kingdom or European Economic Area (EEA). Where we do transfer data outside the EEA, we will take proper steps to ensure that is it protected in accordance with this privacy policy and applicable privacy laws.

If you are based outside the EEA, we will communicate with you and handle your personal data on the basis of your explicit consent.

You have the following data protection rights:

The right to access – You have the right to request Our Company for copies of your personal data that we hold. We may charge you a small fee for this service

The right to rectify – You have the right to request that Our Company correct any information that you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete

The right to erasure – You have the right to request that Our Company erase your personal date, under certain conditions

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: sarah.hall@mipsol.co.uk or call us: 07770 524720

Our website uses cookies. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org. 

Cookies are either ‘persistent’ or ‘session’ cookies. A ‘persistent’ cookie will be stored by a web browser and remain valid until its set expiry date, unless deleted by the user before the expiry date. A ‘session’ cookie will expire at the end of the user session, when the web browser is closed. Cookies do not usually contain information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We use both persistent and session cookies on our website.

Most browsers allow you to refuse to accept cookies. If you block cookies you may not be able to use all the features on our website. You can delete cookies stored on your computer. Deleting cookies will have a negative impact on the usability of many websites.

Our Company website links to other websites. Our Privacy Policy only applies to our website, so if you click on a link to another website, you should read their privacy policy.

Our Company keeps this privacy policy under regular review and places updates on this web page. This privacy policy was last updated on 28 February 2020